Services We Provide
We bring the customer and driver together. We figure out which
equipment will best suit the needs of the freight and coordinate
details with the driver. From scheduling pick up and delivery dates
to ordering permits and escorts, our agency works with our drivers
to fine tune all the details of your load. We are here to take the
pressure off the customer. To give both the customer and driver
peace of mind.
More of what we offer:
We bring the customer and driver together. We figure out which
equipment will best suit the needs of the freight and coordinate
details with the driver. From scheduling pick up and delivery dates
to ordering permits and escorts, our agency works with our drivers
to fine tune all the details of your load. We are here to take the
pressure off the customer. To give both the customer and driver
peace of mind.
More of what we offer:
| Customer |
| Agent |
| Driver |
 | Help the customer establish a line of credit | |
| Help obtain a credit raise, if needed | |
| Keep daily communications with the drivers | |
| Daily updates to the customer of driver's whereabouts | |
| Available after-hours and weekends for emergencies | |
| Direct access to the driver upon customers request | |
| Option for High Value Trip Transit Cargo Insurance for | |
| freight valued over $100,000 up to $10,000,000 (applies to truck load shipment by land ONLY) |
Customer Benefits
The benefits of obtaining pricing from our agency is we have a
truck behind each price. We have already matched the equipment,
spoken to the driver and agreed that if our price is accepted we will
be ready to haul the load. The customer will not be asked to wait
around while we scramble to find a truck. We will be ready to go.
The benefits of obtaining pricing from our agency is we have a
truck behind each price. We have already matched the equipment,
spoken to the driver and agreed that if our price is accepted we will
be ready to haul the load. The customer will not be asked to wait
around while we scramble to find a truck. We will be ready to go.
| How We See It We understand our customers are very busy and do not have time to waste. We also understand that our drivers' schedules are constantly changing and need to be checked in with to make sure they are available. That is why we find it imperative to work so closely with both the customer and the drivers. This way everyone is on the same page. |
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| Specialized Projects |
Specialized projects are in a category all their own. If you have
ever moved a specialty piece of freight then you know what it
entails. Those of you who have not yet moved one, it is very
different from just moving over sized or heavy haul freight.
These specialized projects require, dedication, communication,
patience and coordination from each party involved.
Here are some aspects of what is involved with a specialized
project:
ever moved a specialty piece of freight then you know what it
entails. Those of you who have not yet moved one, it is very
different from just moving over sized or heavy haul freight.
These specialized projects require, dedication, communication,
patience and coordination from each party involved.
Here are some aspects of what is involved with a specialized
project:
A lot of transporters, new to this aspect of the industry or who do not
fully understand all it entails, will sometimes receive quotes from
other companies for bottom dollar amounts. We have found that
others who quote lower rates most often do not fully understand all
aspects involved with this type of project.. They will give you one rate
to get the job and then add other fees and charges as the job
progresses. Utilizing J.E.L. Agency, LLC on your projects, from the
beginning, would eliminate much of the aggravation that can be
associated with this type of specialized project..
Things to remember when receiving quotes:
We can reassure you with each and every one of these questions.
We do not keep anything from the customer or the driver and his
crew. Communication is key to keep all parties involved on the same
page.
J.E.L. Agency, LLC values safety, on-time service and no damage to
the customer's freight.
fully understand all it entails, will sometimes receive quotes from
other companies for bottom dollar amounts. We have found that
others who quote lower rates most often do not fully understand all
aspects involved with this type of project.. They will give you one rate
to get the job and then add other fees and charges as the job
progresses. Utilizing J.E.L. Agency, LLC on your projects, from the
beginning, would eliminate much of the aggravation that can be
associated with this type of specialized project..
Things to remember when receiving quotes:
We can reassure you with each and every one of these questions.
We do not keep anything from the customer or the driver and his
crew. Communication is key to keep all parties involved on the same
page.
J.E.L. Agency, LLC values safety, on-time service and no damage to
the customer's freight.
- Scheduling a driver and his crew
- Reviewing the piece for anything out of the ordinary
- Measuring the freight to ensure correct measurements
- Obtaining State and Providence approval for traveling
- Ordering route & engineering surveys (if required)
- Ordering all applicable permits
- Making sure the shipper is ready to ship the freight
- Making sure the consignee is ready to receive the freight
- Meeting the crane appointment, if crane is required
- Meeting dock appointment, if docking is required
- Keeping daily contact with the driver and his crew
- Updating customer as needed or requested
We also like to remind customers that some specialized projects could
take anywhere from 3-4 weeks to 2 months to complete. Some permits
could take 2-3 weeks to obtain even before a driver can move to pick
up a load. Please keep this in mind when dealing with specialized
freight.
take anywhere from 3-4 weeks to 2 months to complete. Some permits
could take 2-3 weeks to obtain even before a driver can move to pick
up a load. Please keep this in mind when dealing with specialized
freight.
- Do they have the proper equipment to haul the freight?
- Will they follow all State and Providence rules and
regulations? - Do they have an experienced crew which they relay upon and
trust? - Will there be adequate communication between the
customer, agent and driver while under the load? - Does this company have the proper insurance to cover the
load?
| Obtaining a Quote |
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www.zeuscat.com
www.zeuscat.com
J.E.L. Agency, LLC